Kenya Airways Review: JFK to Nairobi Non-Stop

The pilots on the 787 Dreamline - Kenya Airways from New York to Nairobi
Saying hello to the cockpit crew

When traveling to long-distance dream destinations, getting there is often a nightmare. Anything that cuts down on transit time is worth its weight in gold. I’m not one to write about specific flights or airlines per se, but as a self-confessed safari addict, Kenya Airways’ (KQ) direct flight from New York’s JFK airport to Nairobi, Kenya’s capital, makes me so happy I had to share.

Prior to this flight, flying from New York to Nairobi required a layover in Johannesburg, Amsterdam or London which meant it took at least 24 hours before I checked into my hotel.

At the end of 2018, I was invited to fly on Kenya Airway’s inaugural direct flight from JFK to Nairobi. It was the start of a two-week trip that would begin and end in Kenya by way of Zimbabwe and Botswana.  

The journey was a dream compared to my last trip, slicing off more than eight-hours previously sacrificed to a layover and a second flight. The NYC to Nairobi flight time was 13 hours, nearly two hours less than anticipated. (We thanked autumn tailwinds for the boost.)

This Flight Will Help Protect Wildlife

This flight was a long time in the making with nearly 10 years of planning and negotiations between government agencies and airline execs. Perseverance and a renovated Jomo Kenyatta International Airport (JKIA) with all the security bells and whistles put the cherry on top of the plan.  The flight is a boon for travelers and certain to further energize the country’s tourism growth.

But perhaps you’re don’t know why you should be interested in Kenya’s tourism. If you love wildlife, you should be. Increased revenue from safari-goers means more reason to protect and expand national wildlife reserves, promote community projects that mitigate human/animal conflict and support programs to save endangered species.

From New York to Nairobi

I sat in business. (It’s definitely the way to go if it’s in your budget.) We departed slightly after 1:00 pm and arrived in Nairobi at 8:30 am local time without a hitch.

The Onboard Amenities

The amenities in business are what one would expect. The seats were comfortable and adjusted in a million different ways including the ability to adjust lumbar support. Fully flat, I fell asleep almost instantly and happy to find there wasn’t the painful center seam I’ve experienced on other planes. A pillow and yummy soft blanket aided my slumber.

I had a remote-controlled, large touchscreen monitor with a classic entertainment system—I found the touch option temperamental (return flight too)––with a decent selection of movies and TV shows to watch. Individual reading lights made it easy not to disturb others and a universal outlet and USB port located under my left armrest kept my devices charged. A cubby next to the screen held headphones.

We were given a small black fabric pouch before takeoff which contained the usual suspects: a pair of socks, earplugs, eye mask, a tiny tube of toothpaste, a collapsible toothbrush, and a pen.

The windows are 65% larger than other planes on the Kenya Airways Dreamliner, and instead of those ugly pull-down window shades, they dimmed electronically and controlled by both passengers and crew.

The only thing that baffled me was the lack of WiFi. Odd considering it’s a brand new plane and the flight is also meant to cater to business travelers of American companies based in Nairobi.

The Windows on the inaugural flight to from New York to Nairobi -- My KQ Review

The In-Flight Service

The flight attendants were very attentive and friendly, but they would have been insane not to have been considering the press, travel agents and airline execs—not to mention the US Ambassador to Kenya Robert F. Godec on board. (On my return home, the attendants were just as friendly. However––and I’m nitpicking here––they seemed overwhelmed and were forgetful. That said, nothing they did or didn’t do was major or would keep me from flying the airline again)

The Food

Not a selling point I’m afraid. While plated beautifully, I was underwhelmed (both flights), and I don’t expect a lot from plane food. I’ve never based my choice of carrier on the cuisine but for those who might, that’s my take.

A bowl of carrot-ginger soup  inaugural flight of Kenya Airways JFK to Nairobi

Final Thought

Though my return home didn’t include the same fanfare as my departure, flying home from Nairobi to JFK on a direct flight was in itself a celebration.

Book Your Flight 

Kenya Airways Official Website to book your flight.

Kenya Airways flight from JFK to Nairobi: Daily flight departing at 12 pm arriving at 10:30 am local time. (Official flying time: 14 hrs, 35 minutes)

Kenya Airways flight from Nairobi to JFK: Daily flight takes off at 11:25 pm arriving at JFK at 6:25 am. (Official flying time: 15 hrs)

Though I was a guest of Kenya Airways, the sentiments above are my own. They neither reviewed or approved this article.

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24 thoughts on “Kenya Airways Review: JFK to Nairobi Non-Stop

  1. Buff says:

    I flew four flights with KQ to New York and back in economy. Two to New York and two back to Nairobi. The first on December 23. I must say it was the most bumby flight I have taken in over ten years a a frequent flyer. I love the flight timing and the new plane but,…It would be remis of me if i dont mention the four flights were an average of (12) twelve hoiurs moderate to severe turbulence. I need to know why? Is is due to the route? I have flown lots of other airlines but have never experienced such sustained turbulance before. Not on one flight but ALL four.

    Kenyans are very loving and hospitable. But, the crew seem to be overworked and tired. I asked for a snack on one of the flights and were told no. “hold on until we serve everyone”

    The crew don’t check the pasangers to ensure that they honor the seat belt sign during turbulance. They never enforce it and lots of people were constantly walking while the seatbelt signs were on.

    The PA system is very inaudable. Pilot need to comfort passangers with at lease one announcement during sustained turbulence. WIFI is needed on such a long flight.

    Will still fly KQ. But. They NEED to improve service on this long flight!!!

    • Susan Portnoy says:

      There was turbulence on our flight as well. Not so much when I was awake but I remember waking up at one point and thinking it was pretty rough. I don’t know if it’s the route or the season. I think it’s probably more the latter but who knows.

      Shame to hear about the service. The truth is, I’ll probably still use it even if the service doesn’t improve. The time saved is so compelling.

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    • Susan Portnoy says:

      For me, and I’m sure everyone is different, I’d rather get it over with. When you break it up, you have to deplane, wait in another gate, board a plane again, blah blah.. I’d rather sit it out on one long flight. Especially since the direct flight bypasses 8 hours of layover time.

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    • Susan Portnoy says:

      I would love to but I think the tensions between the States and Iran make it a little risky at the moment. Hopefully, someday I will be able to. I think it would be an extraordinary adventure.

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